He replied to someone and basically the problem is that he paid an extra $650 to get upgraded seats. But he ended up in the same section as everyone else, just in the front row seats.
At the risk of being unpopular, I think that’s a reasonably valid complaint. Airing it out publicly is idiotic, though. Complain privately to the Tour, and I’d bet they’ll take care of it. His PR instincts are not the best.